With a premium range of products and a reputation for excellent customer service, it’s clear to see what makes Ertech Ltd stand head and shoulders above the rest. We find out more about the company from CEO, Eric Harrison.
Ertech Ltd is a leader in IP video surveillance, IP security systems and solutions. The firm offers a wide range of products such as CCTV alarms, access control and POE Switches to clients that include installers, system integrators, project managers and architects.
Having been in the surveillance industry for more than 10 years, and at the forefront of the changing face of technology, Ertech’s experience has enabled it to not only become a market leader but also to earn a positive reputation within the industry.
“We were among a very select few distributors
supplying IP cameras to the European markets
back in 2010,” explains Founder and Chief
Executive Officer Eric Harrison. “Since then,
many companies have come and gone but we
remain strong and growing each day.”
Eric tells us more about the company and what it is that sets it aside from competitors.
“It’s our extensive knowledge of technology,” he
begins. “As well as our stock levels, the launch
of new products and technologies, and good old
fashioned tech support with excellent delivery times.”
“Being based in London is also of huge benefit to
us and we serve a large area, including the main
surrounding cities and suburbs.”
The internal culture at Ertech is very simple and revolves around healthy minds equaling healthy sales.
“Our staff’s mental health is our top priority,”
Eric elaborates. “We endeavour to provide a
cool, easy going and, most importantly, comical
working environment where we encourage
laughter. Laughter is the most important element
of happiness and happiness at work turns into
more happy sales and more happy customers.”
As the UK is moving more and more into SMART IP technology for security, AI Cameras and alarms are having a big impact in the future of the industry.
“Facial recognition has advanced and, during
the Covid-19 pandemic, we noticed our industry
adapted quickly by producing thermal imaging
cameras that scanned people’s temperatures when
entering vital infrastructure sites,” explains Eric.
These types of camera work by detecting a body’s temperature and warn the user and back office of abnormal human body temperatures.
“As such, our industry provided a number of
different Covid-19 solutions for the world, such
as social distance enforcement, crowd control
and traffic light systems for people in shops,
supermarkets and shopping centres.”
Regarding the future, Eric and the team at Ertech foresee further growth as the pandemic subsides and a new normal ensues.
“We could have not achieved and sustained the
current success we have experienced if it wasn’t
for our customers. We look to take a bigger slice
of the industry by continuing to lead in technology
and quality of service.”